CUSTOMER SUPPORT ADMINISTRATOR (MALE CANDIDATES ONLY WITH EXCELLENT COMMUNICATION (WRITTEN AND ORAL) IN ENGLISH)

CUSTOMER SUPPORT ADMINISTRATOR (MALE CANDIDATES ONLY WITH EXCELLENT COMMUNICATION (WRITTEN AND ORAL) IN ENGLISH)

We are on the lookout for a Customer Support Administrator for our well reputed client company located in Colombo 03

Salary                                 - Rs. 85,000/- per month

Working hours             -

During your training period, you will be working on a shift basis (8 working hours and one-hour unpaid lunch break each day, worked between 8 am and 6 pm)

Following your training period, you will be working 40 hours a week, Monday to Friday, 10:00 am to 7:00 pm and required to work on Poya days, Public/Mercantile Holidays on roster basis

You will not be required to work on the UK public holidays.

 The selected candidate will be providing excellent customer service to the customers from around the world who contact with the queries, requests or to place orders and the selected candidate is responsible for attend to the clients professionally, promptly, accurately, and within agreed timescales.

Requirements

·         Male candidate with age below 35 years only

·         A minimum of one year experience in Customer Service in BPO industry is a must.

·         Excellent communication (written and oral) English is a must, as you will be communicating with clients in English.

·         Excellent telephone etiquette

·         Good Microsoft Office computer skills

·         The ability to multitask.

·         A positive attitude, be a confident self-starter who is highly committed and flexible.

·         Required to work on Poya days, Public/Mercantile Holidays on roster basis

If you are the one we are seeking for, kindly forward your complete resume giving full details of qualifications and experience along with two non-related referees, in PDF format to sudharshani@mankindit.com

(Indicate “Customer Support Administrator” in the subject box of your e-mail)

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